Member Shipping / Delivery FAQs
Do I need to be a member to order products?
Yes, all orders from Golden Valley Farms are available exclusively to members of our Private Association. A one-time $20 membership fee is required to join, granting you lifetime access to our high-quality farm products.
Where do you deliver?
We offer both delivery to various pickup sites across Virginia and shipping directly to your home. You can choose the most convenient option when placing your order. FarmMatch orders are delivered to our Herd Share pickup locations on the same days as our regular Herd Share deliveries.
How do I place an order?
Once you’ve joined our Private Association, you can log in to our website, browse available products, and place your order through the Member Area. You’ll find fresh, raw milk, seasonal produce, eggs, and other pantry staples.
When will my order be ready?
For pickup orders, deliveries are made weekly to your selected pickup site. You will receive an email confirmation once your order is placed, and another notification when your order is ready for pickup. For home shipping, we will notify you when your order has shipped, and it typically arrives within 1-2 days.
Is there a delivery fee?
For pickup locations, there are no additional fees; all delivery costs are included in the product pricing. For home shipping, the fee will vary based on UPS shipping rates and the size of your order.
What if I need to skip an order?
Members can manage their orders through the Member Area. If you need to skip a week or make any adjustments, simply adjust your order before the weekly cutoff. Be sure to plan, as late requests may not be processed in time.
Do you ship raw milk products?
Raw milk products are available through pickup sites and shipping directly to homes for herd share members. Our raw dairy products comply with Virginia regulations, and membership in our herd share program is required for access.
What if I have more questions?
If you have any further questions about membership, orders, or delivery, feel free to reach out through our contact page, and we’ll be happy to assist you!